Social Banking Concept at Buldana Urban
Financial Inclusion at Buldana Urban
Agri Implements Pledge Loan
Rural Warehouse Receipt Finance
Ekalavya Earn While Learn Scheme
Service Delivery Innovations
The 'Rulebook Banking' Foundation
The members of Audit Squad visit the branches at regular intervals and audit all transactions of the branch for given audit period (usually a fortnight).
The Flying Squad is a special team operating directly under the instructions of General Manager and it tries to find out frauds and deviations in service qualities, sometimes even by sending dummy customers.
Buldana Urban pays special attention to its human resources. Employees are carefully chosen through informal references, followed by tests and interviews, and finally a personal interview by the Founder Chairman. New employees receive hands on training under the supervision of seasoned staff. The training has a dual focus on inculcating financial discipline (which is the core foundation of any successful financial institution) and imbibing the ‘Apanapan Culture’ of Buldana Urban wherein the members are treated as a family and employees find themselves as part of the family.
Buldana Urban has also pioneered several customer-friendly initiatives in the cooperative sector such as 12 hours banking, 365 days banking and fund transfer across branches. It is one of the few UCCs which has customized software for its own operations. Soon, Buldana Urban will become the first Urban Credit Cooperative to link its important branches through a core banking software supported by a dedicated datacenter. The operations of its Head Office and affiliated branches are certified to be ISO 9000:2001 compliant and its social initiatives are certified as SA 8000:2001 compliant by AQSR International Inc.